November 28th, 2025

Re: Christmas Holidays 2025 for Alberta, Saskatchewan and Manitoba 

To: Our Valued Customers Re: Christmas Holidays 2025 for Alberta, Saskatchewan and Manitoba

Our office and warehouse will be closed on the following days this Holiday Season:
➢ Thursday, December 25th
➢ Friday, December 26th
➢ Thursday, January 1st, 2026

Greater Calgary and surrounding areas:
We recommend that you double up your order before Christmas (week of December 15th)
Please note that there will be no deliveries between December 24th - 26th

• If you normally receive your delivery via PIE on Monday: For delivery on December 22nd, please place your order before noon on Wednesday, December 17th
• If you normally receive your delivery via PIE on Tuesday (or Wednesday): For delivery on December 23rd, please place your order before noon on Wednesday, December 17th

Please note that there will be no deliveries the week of December 29th

• Regular deliveries with resume the week of January 5th​

❖ Please place your order before noon on Wednesday, December 30th

Greater Edmonton and surrounding areas, including Red Deer:
We recommend that you double up on the order before Christmas (week of December 15th)
Please note that there will be no deliveries between December 24th - 26th

• If you normally receive your delivery via FMH on Thursday: For delivery on December 18th, please place your order before noon on Friday, December 12th
• If you normally receive your delivery via FMH on Friday: For delivery on December 19th, please place your order before noon on Friday, December 12th

​Please note that there will be no deliveries on Thursday, January 1st

• If you normally receive your delivery via FMH on Thursday, but wish to switch to Tuesday For delivery on December 30th, please place your order before noon on Friday, December 19th
• If you normally receive your delivery via FMH on Friday, you’ll receive it on Friday For delivery on January 2nd, please place your order before noon on Friday, December 19th
• Regular deliveries with resume the week of January 5th

❖ Please place your order before noon on Tuesday, December 30th

Third-party shipping customers:
Customers who normally receive their orders via 3rd-party carriers will have their orders shipped on a first-come first-served basis. We recommend ordering a couple weeks in advance and double up.
For delivery before Friday, December 19th, orders must be placed by noon on Monday, December 15th

Please note that 3rd-party carriers’ delivery dates are not guaranteed.
There will be no deliveries between December 24th - 28th, including December 31st & January 1st

If you have any questions, please call our Customer Service Team at 1-877-244-0734, option #1.

Happy Holidays, from Your Maddies team!

Maddies Natural Pet Products Ltd